Business Systems Consultant (Dynamics CRM)
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Our client requires a Business Systems Consultant, as part of a large-scale MS Dynamics 365 CRM initiative, with expertise in business architecture, system integration, and data strategies. The Consultant will play a key role in business analysis, system transition planning, and technical documentation. They will facilitate design and architecture reviews, lead stakeholder engagement activities, and provide expertise in aligning technical solutions with business objectives. Additionally, they will support the development of transition requirements, interface messaging solutions, and business process enhancements to ensure the successful modernization of the client’s systems.
The successful proponent is NOT required to work onsite in Edmonton, Alberta; however, initial onboarding and key stakeholder meetings may require in-person attendance. Following onboarding, work arrangements may be hybrid or fully remote, depending on the client’s operational needs and mutual agreement. All work must be completed during regular business hours. The client will not provide office space, desks, hardware, or software. Proponents must reside in Canada and ensure all work is performed within the country.
Edmonton, Alberta (Remote/Hybrid within Canada)
Mandatory Requirements
- Diploma or Degree in a Business and/or Information Technology-related field
- Agile Scrum Master Certification
- Successfully implemented Three (3) Microsoft Dynamics 365 systems with the customer engagement solutions; OR
- Microsoft Dynamics 365 Certification; OR
- 2 Years of Experience working with Microsoft Dynamics 365 customer engagement solutions
- 5 years’ demonstrated experience as a Senior Business and Systems Consultant for similar projects as described in the Project Overview
- 5 years’ demonstrated experience in business analysis and technical solutioning for a Microsoft enterprise-class system, including interface messaging, data integration, and transition planning
- 5 years’ demonstrated experience leading workshops, gathering and documenting detailed business, process maps, and functional requirements from stakeholders
- 5 years’ experience coordinating production control and release management in complex environments with multiple organizational entities and stakeholders
Desirable Requirements
- 5 years’ experience working on projects utilizing legacy technologies such as .NET, Java, or FoxPro
- 5 years’ experience developing and implementing business and technical transition plans for system migration
- 5 years’ experience developing test plans and test cases mapped to future state requirements
- 5 years’ experience in developing data migration processes for data from legacy applications and other sources
- 5 years’ experience developing reports using Microsoft SQL Server Reporting Services
- 5 years’ experience implementing data migration and integration solutions using Microsoft SQL Server Integration Services
- 10 years’ experience creating and implementing a software development life cycle in an enterprise environment
- 5 years’ experience as a lead change manager for large organizational system changes
- 5 years’ experience as a Senior Business and Systems Consultant for a public sector client, including government agencies, boards, commissions or similar organization
- 5 years’ demonstrated experience authoring user manuals, change management manuals, process flow engineering, and training materials
Job Posting ID: 56090
Location: Edmonton, Alberta (Remote/Hybrid within Canada)
Estimated Starting Date: Apr 1, 2025
Estimated End Date: till Mar 31, 2026 + 2 pos. 1-year extensions
Posting Closing Date: March 11, 2025
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