Solution Architect
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Our client requires a Solution Architect with experience providing technical leadership to provide solution architect services and to ensure technical integrity and consistency throughout a solution’s life-cycle stages. This Solution Architect must have experience with MS Dynamics 365 Customer Service and/or Salesforce Service Cloud CRM platforms.
Work is onsite or remote (preference for resources available to be onsite).
Winnipeg, Manitoba (Remote or Onsite)
Mandatory Requirements
- Minimum of eight (8) years of experience working in technical Information Technology roles within complex enterprise environments.
- Minimum of three (3) years of experience developing solution architectures on projects across n-tiered platforms
- Expert knowledge of Information Architecture principles and techniques, data management, data integration, and data quality platforms and tools.
- Expert knowledge and experience in Dynamics CRM and Platforms
- Expert knowledge in at least one enterprise ETL tool
- Experience with Microsoft Dynamics 365 Customer Service and /or experience with Salesforce Service Cloud CRM Platforms
- Experience with Low Code platforms associated with the above CRM solutions
- Minimum of three (3) years of experience working architecting solutions involving complex integration scenarios (multi-platform, competing technologies, SaaS and PaaS, Software as a Service)
- Experience working with Cloud technologies.
- Knowledge of Azure Architecture (NSG, Firewall, Monitoring, Subscriptions, Key Vault, Security Controls, Authentication).
- Knowledge of process re-engineering principles, requirements gathering, and middleware management
- Ability to translate complex technical concepts into simple non-technical terms for various audiences
- Ability to adapt to change in dynamically evolving situations
- Ability to work in a team environment
- Excellent customer service skills and communication skills
- Excellent problem solving skills
Desirable Requirements
- Experience with enterprise Content Management platforms.
- Experience with Portal technology, in particular self-serve capabilities
- Knowledge of Enterprise Business Intelligence including platforms such as Power BI
Job Posting ID: 55998
Location: Winnipeg, Manitoba (Remote or Onsite)
Estimated Starting Date: Negotiable
Estimated End Date: 24 months + excellent pos. up to 18-months extension or more depending on project
Posting Closing Date: January 13, 2025
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