Business Consultant (2)
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Our client requires two (2) Business Consultants to work with project teams and service delivery personnel to provide the following as part of a large-scale digital transformation initiative:
- Confirm / document current state workflows, identify bottlenecks and opportunities for streamlining, using digital tools and/or automation.
- Define appropriate and achievable recommendations for the client to gain efficiencies in workload management, including Key Performance Indicators (KPIs), quantifying expected outcomes (e.g. time savings) and how outcomes will be measured.
- General public sector business consultation services including workload modeling of Service Delivery Division service lines.
Work is remote within Canada.
Responsibilities
Duties Include:
- Lead workload analysis project activities, including development of supporting materials
- Work with the project leads and business areas to clearly define and understand the project’s scope, resource plan, schedule and approach;
- Facilitate and manage all information sessions with stakeholders
- Develop project deliverables in collaboration with project team and stakeholders
- Report project status & budget to project leads on an established basis, per the project plan
Mandatory Requirements
- 5+ years experience leading multi-discipline teams in a business initiative to design and align new business systems with business processes, and have created and followed a change management plan to move from an ‘as is’ state to the ‘to be’ state
- 5+ years experience applying Project Management, Business Process Analysis and Change Management techniques to ensure the delivered business product quality expectations
- 7+ years experience managing effective communication with project stakeholders at all levels from diverse work units
- 10+ years experience working with a diverse range of technical and business stakeholders to understand business needs, document current state workflows, identify bottlenecks and define appropriate and achievable recommendations for efficiency gains in workload management
- 10+ years experience developing and measuring Key Performance Indicators (KPIs) and quantifying expected outcomes
Job Posting ID: 56226
Location: Remote (within Canada)
Estimated Starting Date: Jun 9, 2025
Estimated End Date: till May 29, 2026
Posting Closing Date: May 26, 2025
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