Job Posting Details

Fiserv Transition Project Manager

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Our client requires a Fiserv Transition Project Manager to work on the infrastructure transition from the current vendor, Toronto Dominion Bank (TD) to Fiserv Canada Ltd. (Fiserv) for the processing of Payment Card transactions in government, including Liquor Distribution Branch. This is a government-wide business transformation initiative to replace the government’s current Payment Card service provider with Fiserv. The project affects all ministries and programs that accept debit and credit card payments and includes both:

• Card-present payment solutions, where payment cards are used in person at locations such as Service BC offices and BC Liquor Stores; and
• Card-not-present payment solutions, primarily involving approximately 50 e-commerce applications through which the public makes online payments.

The transition will impact a broad range of business processes, information systems, and stakeholders across government.

Work is hybrid with 1 day per week onsite at client location in Victoria, BC.

Victoria, British Columbia (Hybrid)

Mandatory Requirements

Mandatory Requirements Include:

• Minimum of three (3) years of experience within the last seven (7) years as a Project Manager in one or more of the following knowledge areas:
  • Project Integration Management
  • Project Scope Management
  • Project Time Management
  • Project Cost Management
  • Project Quality Management
  • Project Human Resource Management
  • Project Communications Management
  • Project Risk Management
  • Project Procurement Management
• Have an undergraduate degree (e.g. BA, B.Sc., information technology, engineering or other technology related field). The Client will consider certification as a CA, CMC, CMA, CGA, or CFA as an alternative to a conventional undergraduate degree;
• Preferably hold a Project Management Professional (PMP®) designation from PMI;
• Have the ability to make effective use of technology (e.g. special product knowledge such as Microsoft Project);
• Demonstrated experience on at least three (3) projects of eight (8) months or longer duration, which includes strong communication skills to lead stakeholders from multiple groups with diverse interests to consensus on project scope, objectives and responsibilities and liaison with Ministry management and staff;
• Demonstrated experience of three (3) or more years in managing multi-disciplinary teams (e.g. core business staff, professional employees, middle managers and other private sector contractors) and developing feasibility studies, business cases, and treasury board submissions;
• Demonstrated experience in preparing project charters, master project plans, providing risk analysis and risk management, and coordinating Ministry resources and contractors to achieve project objectives;
• Demonstrated experience in managing change requests/budget requests including cost estimates; Schedules; Resources required to deliver integrated solutions; Deliverables; and Inter-dependencies on other tasks/sub-projects/projects.

Expertise:

• The Project Manager will possess demonstrated expertise on projects with the following characteristics:
  • Medium complexity and/or sensitivity (usually small to medium scope in a fairly static business environment with limited need for scope adjustment);
  • Multiple stakeholders (typically involving interaction with a cross-discipline team represented by several interested parties) such as:
    • Government (e.g. a provincial government),
    • Broader public sector (e.g. a crown corporation, municipality or agency).
  • Routine timelines and budgets generally not exceeding $5 million and usually under one (1) year in duration; and
  • Impacts may be to all of government, broader public sector, private sector and to large components of citizenry.

Skills:

• Experience with team / committee leadership and meeting facilitation where the attendees include the project team, clients and vendor representatives.
• Communication skills:
  • Comfortable facilitating video conference meetings.
  • Comfortable moderating discussions with many participants and differing points of view.
  • Good communication skills both spoken and written.
  • Clear and concise note taking and action item tracking during a meeting.
  • Experience creating, editing and presenting using recent versions of Microsoft PowerPoint.
• Experience creating editing and presenting data and outputs using recent versions of Microsoft Excel.
• Should have experience facilitating issue resolution discussions that meet expectations of clients and vendors while adhering to the project’s scope, timeline and budget.
• Preference will be given for experience working on projects in the banking and/or credit card industry

Job Posting ID: 57133

Location: Victoria, British Columbia (Hybrid)

Estimated Starting Date: Dec 1, 2026

Estimated End Date: till Nov 30, 2027

Posting Closing Date: November 11, 2026

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