Job Posting Details

Change Manager

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Our client requires three (3) change managers to support regulatory and strategic objectives by developing and optimizing operational processes, driving organizational change management, and delivering communication and training materials. Strong project coordination skills are required, plus skills in requirements gathering, documentation, partner engagement, and risk identification while supporting program and project managers. These roles will work within a health sector environment, ensuring alignment across clinical, business, and technical stakeholders.

Work is onsite at client location in Toronto, ON.

Toronto, Ontario (Onsite)

Responsibilities

• Gather and analyze business and technical requirements, prepare detailed documentation (presentations, briefing notes, status reports), and ensure all materials follow approval, version control, and publication standards.
• Collaborate with cross functional partners and SMEs to support program planning, coordination, communication, and execution across clinical, business, and technical domains.
• Support Organizational Change Management by assisting in the development of communication and training materials, tracking OCM activities, and preparing artifacts such as training decks, newsletters, FAQs, and awareness materials.
• Identify risks and issues proactively, escalate concerns as needed, and follow up on team commitments to ensure timely delivery of program milestones.
• Document, analyze, and enhance operational processes; identify gaps; and develop new standardized workflows in collaboration with stakeholders.
• Provide program coordination support including committee/working group secretariat tasks, facilitation of approvals, publication of program artifacts, and maintenance of project/team sites.

Mandatory Requirements

• 7+ years’ experience demonstrated ability to develop and implement new operational processes that align with regulatory requirements and organizational objectives.
• 7+ years’ proven experience in project management (e.g., project goals, risk, scope, planning, cost and quality management) and leading organizational change management initiatives.
• 7+ years’ experience with process improvement concepts (e.g., Six Sigma, Lean).
• 7+ years’ experience collaborating with various groups to gather updates and maintain progress reporting, action items, risk management updates, etc.
• 7+ years’ experience working alongside project and program managers in a highly complex environment with internal and external stakeholders, vendors and partners; while providing updates, escalating where required, identifying risks, and leading project document deliverables.
• 7+ years working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004).
• 7+ years public sector experience, ideally in Canadian healthcare in acute care, primary care and/or community care settings.
• 7+ years knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices.

Desirable Requirements

• Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004).
• Knowledge of Healthcare Information Systems used throughout the province of Ontario.
• Experience working with Ontario’s healthcare system
• Knowledge and experience with existing Ontario’s digital health assets and standards.
• Knowledge and experience with HL7 FHIR, Canadian and International Terminology Standards and FHIR Structure Data Capture (SDC).
• Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices.

Job Posting ID: 56711

Location: Toronto, Ontario (Onsite)

Estimated Starting Date: Apr 1, 2026

Estimated End Date: till Sep 30, 2026 + pos. extension

Posting Closing Date: March 20, 2026

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