Service Designer (11)
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Our client requires eleven (11) Service Designers to work with client on service innovation, program review and digital transformation projects across the organization. The Service Designer will work as part of cross-functional program review or product delivery teams and be responsible for activities such as review, discovery, prioritization, prototyping, evaluation, and change management for program review and digital transformation projects.
Work is remote.
Edmonton, Alberta (Remote)
Mandatory Requirements
- 2 years’ experience with service design research and outputs.
- 2 years’ experience working within a cross-functional product team in an Agile environment
Desirable Requirements
- 2 years’ experience planning, conducting, and analyzing findings from, creating representations of and reporting on qualitative field research.
- 3 years’ experience planning, conducting, and analyzing findings from, creating representations of, and reporting on co-design workshops with service users.
- 1 year experience planning, observing, analyzing, and reporting on usability testing of production or prototype systems.
- 2 years’ experience working as a Service Designer in a cross-functional team to deliver a digital service, including concept testing and service prototyping.
- 2 years’ experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation.
- 2 years’ working as a Service Designer on large and complex service innovation, program review, and/or digital transformation projects.
Job Posting ID: 56045
Location: Edmonton, Alberta (Remote)
Estimated Starting Date: Apr 1, 2025
Estimated End Date: till Mar 31, 2026 + 2 pos. 1-year extensions
Posting Closing Date: February 6, 2025
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