BMC Remedy Developer
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Our client requires a developer to focus on backend development, system integration, and workflow automation using tools such as BMC Helix, eReferral, EMR systems, and identity management platforms. Responsibilities include designing and delivering automation solutions to streamline intake and multi-service onboarding processes, reducing manual effort and improving operational efficiency. Success in this role requires development for digital onboarding, API integrations, user profile management, and scalable workflow solutions aligned with enterprise service delivery goals.
Work is onsite at client location in Toronto, ON.
Toronto, Ontario (Onsite)
Responsibilities
- Review business requirements with stakeholders and clarify as needed.
- Walk through solution designs with Optimization team, then build and unit test the approved solution in lower environments.
- Support stakeholders during validation and testing and document both the solution and promotion steps.
- Support the development and design of an aligned user profile management tool to support streamlined customer experience.
- Deliverables include enhancing Helix workflows to support multi-service onboarding, plus developing backend automations (online agreement workflows) and building backend processes, and Helix workflows aligned with project deliverables to enable new digital product onboarding.
- Provide documentation, test results, and deployment guidance.
Mandatory Requirements
- Public Sector experience
- 8+ years of hands-on experience with Remedy ARS Development.
- 8+ years working with backend data and BMC ITSM v9+ features.
- 8+ years conducting code reviews and unit testing.
- 8+ years translating business requirements into functional specifications.
- 8+ years designing and building custom, data-driven solutions.
- 3+ years of experience with SQL.
- 3 + years developing reports using Smart Reporting and SSRS.
- The ability to manage multiple projects from start to finish.
Desirable Requirements
- Bachelor’s or master’s in business, health, engineering, computer science, or a related field; or equivalent experience.
- 4+ years of experience integrating Remedy solutions with Web Services.
- Proven team player who consistently meets demanding deadlines; adept at building relationships, facilitating discussions, and influencing outcomes with stakeholders both inside and outside the organization.
- Outstanding verbal and written communication abilities.
- Familiarity with privacy regulations and security best practices.
- Skilled in conducting design walkthroughs with project teams.
- Experienced in reviewing, analyzing, and updating product installation scripts, including encoding, testing, and debugging.
- Capable of delivering post-implementation support and resolving technical issues that arise afterwards.
- Able to create user and system documentation as needed.
- Comprehensive expertise with JIRA or comparable bug tracking platforms.
- Strong understanding of project delivery methods within a matrixed organizational structure.
Job Posting ID: 56911
Location: Toronto, Ontario (Onsite)
Estimated Starting Date: Jul 27, 2026
Estimated End Date: till Mar 31, 2027 + pos. extension
Posting Closing Date: June 29, 2026
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