Salesforce Solution Designer
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Our client requires a Senior Salesforce specialist to provide configuration, development, and technical delivery services. The scope of work includes configuration and customization of Salesforce Experience Cloud to support the redesigned 311 website and mobile experience. This includes development and refinement of digital frontend components such as homepage layout, navigation, search functionality, service request intake flows, forms, and confirmation experiences. The resource will also support enablement of guest and authenticated user functionality, integration with the existing Service Cloud backend, and technical activities including setup, testing, deployment, and post-launch stabilization. The resource will work closely with internal teams and existing vendors, contributing across architecture, solution design, configuration, development, and technical delivery activities, while ensuring alignment with client technology governance, security, and accessibility standards.
Work is hybrid with 3 days per week onsite at client location in Toronto, ON.
Toronto, Ontario (Hybrid)
Mandatory Requirements
- A minimum of 10+ years of hands-on experience working in large project and/or program environments within government jurisdictions and/or large private sector organizations.
- Minimum 5+ years of experience using Salesforce technologies, including Visualforce, configurations, Apex classes, Apex web services, APIs, AppExchange deployments, Lightning Web Components (LWC), and Flows, with the ability to design and build LWC components.
- Minimum 5+ years of experience integrating Salesforce with multiple business systems using data integration tools such as Apache NiFi, Kafka, RapidMQ, with a strong understanding of integration patterns.
- Minimum 5+ years of experience implementing one or more Salesforce Clouds, including Sales Cloud, Service Cloud, Experience Cloud, Omni Studio, Marketing Cloud, Agent force, or Analytics Cloud (Tableau CRM/Einstein).
- Minimum 5+ years of experience developing Salesforce native or hybrid mobile applications and integrating with Salesforce CRM.
- Demonstrated experience delivering a wide variety of solutions using Salesforce features, capabilities, and integration services.
- Extensive experience with both traditional and modern project management methodologies, including Agile, Waterfall, and Iterative approaches, along with associated tools.
- Strong IT knowledge with an understanding of cybersecurity principles, including current threats, trends, and technologies.
- Well-organized self-starter with the ability to quickly learn new skills and technologies, and capable of providing detailed technical solution design and effort estimation.
- Strong proficiency in Microsoft Office, particularly MS Excel.
- Demonstrated experience analyzing system architecture landscapes, identifying gaps between current and target states, and delivering comprehensive solutions to achieve desired business outcomes.
- Demonstrated project management skills, with the ability to lead effective communication among all project stakeholders, including internal teams and clients.
- Excellent written and verbal communication skills, with the ability to confidently communicate at all levels, including business partners, leadership, and vendors.
- Salesforce Platform Developer and/or Platform App Builder certification (active status required).
Desirable Requirements
- Public Sector experience
- Additional Salesforce certifications considered an asset.
Job Posting ID: 56871
Location: Toronto, Ontario (Hybrid)
Estimated Starting Date: Jul 6, 2026
Estimated End Date: till Jan 5, 2027 + 1 pos. 6-months extension
Posting Closing Date: June 10, 2026
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