Program Manager (Healthcare)
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Our client requires a Program Manager to provide program management support for the Data for Connected Health and the Digital Health Standards Departments. The role works closely with the Director, and management team to strengthen overall program development, coordination, reporting, and oversight across interconnected workstreams, and to support effective planning, governance, and operational execution across the portfolio. Only Program managers will be considered, especially those who have a proven record of working throughout the data standards lifecycle within a digital health standards landscape. This includes driving program-level process optimization, operational improvements, and new delivery structures. This is not a Project Manager role.
Work is for up to five (5) days per week onsite at client location in Toronto, ON, subject to the availability of work assignments and scheduled meetings; actual time commitment may be less.
Mandatory Requirements
- Public Sector or multi-setting healthcare organization
- Bachelor’s degree in Business, Health Information, or related discipline (or equivalent experience)
- Minimum 10+ years of experience in program management, large-scale initiative delivery, or portfolio oversight in digital health or healthcare environments
- Demonstrated experience leading multi-workstream programs, managing interdependencies, risks, and cross-team workflows
- Proven ability to establish program governance, performance frameworks, KPIs, and reporting mechanisms, including preparing and delivering executive level presentations
- Extensive experience driving process optimization, operational improvements, and adoption of new delivery structures
- Demonstrated experience applying formal change management methodologies and practices to support adoption, behavioural change, and implementation across complex programs and services
- Strong knowledge and experience with healthcare and data practices, processes, standards and terminologies (e.g., data models, data lifecycle management practices, HL7 FHIR®, SNOMED CT®, LOINC®, etc.) and their application in digital health initiatives at the local, regional, provincial and national levels.
- Proven experience developing and maintaining program governance artifacts, including executive level presentations, integrated schedules, dependency maps, risk/issue logs, decision records, KPIs, and reporting dashboards, as well as financial and resource oversight such as budget tracking, capacity planning, and forecasting.
- Demonstrated ability to lead program-level process improvements, operational optimization, and implementation of new delivery models, including the application of formal change management methodologies to support adoption and implementation across complex programs and services.
- Knowledge and understanding of the data and data standards lifecycle, the digital health standards landscape (Agency, Canadian/pan-Canadian, and international), and jurisdictional electronic health record including, projects, interoperability services, and integration with healthcare initiatives in regional and local healthcare organizations.
Desirable Requirements
- Proficiency with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.g., Microsoft Office 365)
- Proficiency in process mapping techniques and solution development lifecycle
- College/University undergraduate degree in Business, Health Information or related discipline from a recognized institution or equivalent experience
- Knowledge of Healthcare Information Systems used throughout the province of Ontario
- Knowledge of Ontario’s healthcare landscape
- Ability to readily identify, assess and mitigate implementation and adoption issues
- A team player with a track record for meeting deadlines
Job Posting ID: 56951
Location: till Mar 31, 2027 + pos. extension
Estimated Starting Date: ASAP
Estimated End Date: till Mar 31, 2027 + pos. extension
Posting Closing Date: July 21, 2026
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