Program Manager
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Our client requires a Program Manager to provide senior-level oversight, coordination and delivery management across multiple workstreams that support the clients Modernization Program. This role is required to ensure integrated planning, disciplined execution, timely escalation of issues and risks, and sustained alignment across internal and external partners while a complex portfolio of interdependent deliverables is advanced. The client is looking for candidates with experience in the public sector and/or health system environments, as well as experience in the effective use and enablement of AI/ML use cases, AI adoption, and scaling automation.
Work is hybrid with 3 days per week onsite at client location in Toronto, ON.
Toronto, Ontario (Hybrid)
Mandatory Requirements
- Demonstrated experience working within public sector or health system environments, with an understanding of governance, accountability, policy considerations, and funding structures that influence program and delivery decisions.
- 15+ years of demonstrated experience leading and overseeing program digital strategy definition from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs (HM looking for strategic experience)
- Demonstrated experience leading and coordinating complex digital transformation and multi-workstream initiatives with multiple stakeholders, including the effective use of AI, automation, data, and enabling technologies to improve delivery, decision-making, and operational efficiency. Experience developing integrated workplans, clarifying roles and priorities, managing dependencies and risks, and ensuring alignment and coordinated delivery across concurrent initiatives and governance structures.
- 10+ years of demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables
- 15+ years’ experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members
- 15+ years’ experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels
- Significant experience with change management and transformation principles and best practices
- Public Sector experience is highly preferred
Desirable Requirements
- Transformation & Strategic Leadership
- Ability to define and drive multi-year transformation roadmaps aligned to business outcomes
- Strong change management (stakeholder alignment, adoption, comms, resistance handling)
- Experience with operating model redesign (product-centric vs project-based, platform models)
- Clear linkage between technology investments and measurable value (ROI, OKRs)
- Cloud & Modern Architecture Fluency
- Solid understanding of cloud platforms (Azure/AWS/GCP) and migration patterns (rehost, refactor, replatform)
- Knowledge of modern architectures: microservices, APIs, event-driven, data platforms
- Familiarity with FinOps and cloud cost governance
- Ability to guide application rationalization and tech stack consolidation
- AI & Automation Enablement
- Practical understanding of AI/ML use cases (not just theory) and where they drive value
- Experience accelerating AI adoption (governance, responsible AI, data readiness)
- Identifying and scaling automation opportunities (RPA, workflow automation, copilots)
- Balancing innovation vs. risk, ethics, and compliance
- Delivery Excellence (Product + Agile at Scale)
- Deep experience with Agile, SAFe, or product operating models
- Driving value-based delivery (prioritization tied to outcomes, not just outputs)
- Managing large, complex programs with interdependencies
- Strong execution rigor: planning, RAID management, governance, metrics
- Ability to shift teams from project mindset → product mindset
- Financial & Operational Optimization
- Proven ability to identify and execute cost savings and efficiency opportunities
- Experience with technology rationalization (apps, vendors, platforms)
- Strong grasp of business cases, funding models, and benefits tracking
- Vendor and partner management (including SI oversight)
- Stakeholder & Influence Skills (Critical differentiator)
- Executive communication—translating tech into business impact
- Influencing across business + IT + external partners without direct authority
- Navigating complex org dynamics and competing priorities
- Data & Decision-Making Mindset
- Using data to drive decisions (KPIs, OKRs, transformation metrics)
- Comfort with data strategy, governance, and analytics enablement
Job Posting ID: 56992
Location: Toronto, Ontario (Hybrid)
Estimated Starting Date: Sep 1, 2026
Estimated End Date: till Sep 2, 2027 + pos. extension
Posting Closing Date: August 11, 2026
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