Program Manager
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Our client requires a program manager to lead and support complex, multi-year digital health and EHR modernization initiatives. Resource will provide senior oversight for stakeholder coordination, program governance, performance monitoring, budgeting, risk and issue management. This includes managing service change requests, and successful on-time deployment. Success in this role requires organizing oversight meetings, promoting strategic partnerships, managing relationships with product owners and external partners. This means also engaging Legal, Privacy, and Security authorities to evaluate program responsibilities and achieving project goals.
Work is hybrid with 3 days per week onsite at client location in Toronto, ON.
Toronto, Ontario (Hybrid)
Responsibilities
Deliverables Include:
- Organizing program and activities
- Creating and managing short- and long-term goals
- Developing a budget and operating plan for the program
- Developing an evaluation method to assess program strengths and identify areas for improvement
- Managing a team with a diverse array of talents and responsibilities.
- Client Engagement and Client Management, including but not limited to health care organizations and technology providers
- Manage Program Go-live schedules
- Manage Project Risk/Issue Management
- Implementing and managing changes and interventions to ensure project goals are achieved
Mandatory Requirements
- Experience working with healthcare professionals in the field
- Knowledge and experience with Electronic Medical Records systems
- 7 to 10 years’ experience project managing digital health projects, ideally with experience deploying clinical software systems, including health information systems, electronic medical records, eReferral solutions and patient portals.
- Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning, quality management, risk management and change management)
- Experience developing budgets based on multiple funding channels and cross-organization dependencies
- Public Health Sector experience
Desirable Requirements
- College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience
- Professional certifications (PMP), knowledge of PMBoK and/or Lean Six Sigma
- Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
- Knowledge of Ontario’s healthcare landscape including the Electronic Health Record, EMR Systems , Provincial Digital Services, Hospital Information Systems (Epic, Meditech and Cerner) and other Healthcare Information Systems used throughout the province
- Proven track record working with multidisciplinary teams
- Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.
- Knowledge of change management, business process integration, adoption and/or evaluation/quality improvement, preferably in the health sector
- Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements would be an asset
Job Posting ID: 57074
Location: Toronto, Ontario (Hybrid)
Estimated Starting Date: Nov 16, 2026
Estimated End Date: till Jun 22, 2027 + pos. extension
Posting Closing Date: September 29, 2026
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