Business Analyst

Intellex Systems

Business Analyst

Our client requires a Business Analyst (BA) that ideally has experience with contact centre technology projects involving cloud and SaaS solutions; or knowledge of systems like telephony, IVR, workforce management or CRM integration. This Business Analyst will be bridging the gap between IT and the business stakeholders to implement a cloud SaaS solution for a contact centre.

Work is onsite in Regina but may be eligible for hybrid work once onboarding is completed.

Regina, Saskatchewan (Onsite)

Business Analyst

Intellex Systems

Business Analyst

Our client requires a Business Analyst to support business users understand their respective business processes and resolve issues using technology, processes, people, and structure. This position plays an integral and strategic role in organizational success by supporting the business in making informed strategic decisions. The resource will be responsible for managing business requirements and must ensure that requirements are met by project managers, built by software developers, delivered effectively by a secure system of networks, tested by quality control, managed by the data owners, and accepted by the customers and stakeholders.

Project Description:

The successful resource will be supporting several operational programs including but not limited to the MSS Income Assistance Redesign Program (IAR). IAR is a multi-year strategy to improve client outcomes and increase efficiency and productivity of government programs and services. The new program will provide financial assistance to people who do not have sufficient resources to meet their basic needs, such as food, clothing, shelters and utilities. This will be enabled by modern technology that suits the needs of a changing society and provides MSS flexibility to make program changes into the future.

Work is 100% onsite in Regina, SK.

Regina, Saskatchewan (Onsite)

Business Analyst

Intellex Systems

Business Analyst

Our client requires a Business Analyst with experience with large scale business transformations with Sunrise Altera EPR.

Services will be performed remotely within Canada.

Winnipeg, Manitoba (Remote within Canada)

Product Owner

Intellex Systems